When to use Verifia: the moments you have to be sure.

Make sure the account is theirs before money leaves.

A refund, a claim, a salary or a seller's earnings sent to a mistyped or borrowed account is hard to get back. Check the account first, with the customer's consent.

Who uses it

• Insurers paying claims
• Marketplaces paying sellers
• Employers paying salaries
• Businesses issuing refunds

What runs

• BANKTheir own bank confirms the account exists and is held under the NIC they gave you.
• AMLThe payee screened against sanctions and PEP lists before you pay.

Confirm the account at the other end, and the name on it.

A transfer to a closed account comes back weeks later, less the fees. One sent to the wrong name may not come back at all.

Who uses it

• Banks
• Remittance and exchange companies
• Importers paying suppliers
• Companies paying staff abroad

What runs

• INTLThe destination bank confirms the account is live and the holder's name matches, with a score and the reason, through iPiD's network of 6,500+ institutions.
• RISKThe account holder screened for sanctions and PEP, and a likely mule or scam account flagged.

Know the borrower, and the account repayments come from.

A loan is only as good as the identity behind it and the account it is repaid from. Check both before you disburse, without asking the borrower into a branch.

Who uses it

• Finance and leasing companies
• Microfinance
• Goods sold on instalments
• Salary advance lenders

What runs

• NICThe number validated, and the date of birth and gender it encodes checked against the application.
• OTPThe phone on the application proven to be theirs.
• FACECertified liveness and a 1:1 match against the NIC photo.
• BANKThe repayment account confirmed as held under their NIC, with their consent.
• SIGNThe loan agreement signed on their phone, with a sealed audit trail.

With lending switched on for your business, each repayment is then debited from that account on its due date.

Onboard a customer without a branch visit.

Customers expect to open an account, a policy or an investment from their phone. You still need to know who they are, and to be able to show how you know.

Who uses it

• Banks and finance companies
• Insurers and brokers
• Unit trusts and wealth managers
• Stockbrokers

What runs

• NICThe NIC validated against what the customer told you.
• OTPTheir phone proven by a one-time code.
• FACEA live face matched against their ID document.
• AMLSanctions, PEP and adverse media, with PEPs sent to enhanced due diligence.
• VIDEOA recorded call with one of your officers, for the customers you want to see.
• SIGNThe application signed on their phone, pre-filled from the checks.

Stop retyping paper forms.

Agents, dealers and branches still collect paper. Every form typed in by hand is a delay, and a chance for a typo in a name or an amount.

Who uses it

• Insurance proposal forms
• Loan and lease applications
• Account opening forms
• Dealer and agent networks

What runs

• FORMSet your form up once. The customer or your agent photographs each page, and every field is read, handwriting included.
• REVIEWA missing or unclear value goes to a person to correct, never a guess.
• NICChain the form with the identity checks in one workflow, so the form and the person are checked together.

Talk to them on video, and keep the recording.

Some customers need a person to look: a large policy, a higher-risk profile, someone who struggles with an app, or a dormant account coming back to life.

Who uses it

• High-value customers
• Higher-risk customers
• Assisted onboarding
• Re-verifying dormant accounts

What runs

• VIDEOA call booked from your team's calendar or started straight away, after recording consent and a code.
• IDThe face matched against the NIC in the same frame, and the number on the card read and compared.
• RECORDEvery call recorded and kept, encrypted, as evidence for the decision.

Check the people who work under your name.

Agents, sellers and riders act for you and are paid by you. A false identity or a borrowed account becomes your problem, and your customers'.

Who uses it

• Marketplaces
• Delivery and ride platforms
• Insurance and banking agents
• Staffing companies

What runs

• NICTheir NIC validated, and their phone proven.
• FACEA live face matched to the ID, so the person is the one on the card.
• BANKTheir payout account confirmed as held under their own NIC.
• AMLScreened before they start, and re-screened as the lists change.

Keep watching, and act on what turns up.

A customer who was clean at onboarding can be designated next month, or start moving money in a way that does not fit. Your obligations do not end at the first check.

Who uses it

• Compliance teams
• Banks and finance companies
• Remittance and exchange companies
• Insurers

What runs

• WATCHCustomers re-screened when a list changes; a new hit reopens the case.
• RULESNo-code transaction rules, backtested first, with a Sri Lanka pack for hundi and round-tripping.
• CASEEvery alert about one person in one case, with an owner and a deadline.
• FIUSTR and CTR drafts exported in goAML XML for the Financial Intelligence Unit.

Get paid from the account you verified.

Once you know the account is theirs, take payment from it: a bill, a pay link or a monthly subscription, with no card involved.

Who uses it

• Schools and clubs
• Subscriptions and memberships
• Service providers
• Lenders collecting instalments

What runs

• BILLBills and pay links settled straight from the customer's bank account, confirmed with their bank.
• SUBSSubscriptions billed on schedule from the account they linked.